Air Velocity HVAC | Testimonials | 5 Star Reviews

testimonials

Nothing makes us happier than a satisfied customer. Here is what a few had to say about their experience with us.


what our customers are saying...

+ Air Velocity installed my energy-efficient HVAC unit 2 years ago. For me, the true test is how a unit performs over time...

Air Velocity installed my energy-efficient HVAC unit 2 years ago. For me, the true test is how a unit performs over time. Through the hottest summer days and the coldest winter nights, I have had no problems. The home is more comfortable and my energy bill is lower. Bill and his staff are honest, reliable and provide excellent service. I trust Bill and have highly recommended Air Velocity to several people. They are the best! - Jim W. Clayton, NC

+ I've had my HVAC service for years using Bill and Air Velocity...

I've had my HVAC service for years using Bill and Air Velocity. Recently had a problem that Bill diagnosed and repaired quickly. Bill is honest, fair and a genuinely trustworthy man. Not easy to find these days. I will continue to use Air Velocity, and would gladly recommend them to anyone. - Tim W.

+ We first called Air Velocity to have our dryer vents cleaned out...

We first called Air Velocity to have our dryer vents cleaned out. I called them back for an AC issue months later. We have used different companies in the past and have never called any of them back. My first impression was their well-kept, professional appearance. They maintained good work ethic throughout the job. My lasting impression of Air Velocity is their 100% integrity.

+ Air Velocity has done an incredible job with helping us out on our AC unit...

Air Velocity has done an incredible job with helping us out on our AC unit..definitely a great company that wants to help and work with their customers and does and incredible job doing so. - Laura B., Apex, NC

+ I would like to thank Bill and his staff for all their help in fixing my AC this summer...

I would like to thank Bill and his staff for all their help in fixing my AC this summer. They were very professional and prompt. They were a God send. I will highly recommend them to all. Thank you. - Donna E., Clayton, NC

+ When my AC unit went out during an early heat wave, I called Bill and he worked me into his busy schedule...

When my AC unit went out during an early heat wave, I called Bill and he worked me into his busy schedule. His work is precise and his prices are reasonable. And he never hesitates to give you a clear explaination of the problem. What I appreciate most is his honesty. I will continue to use Bill for all my service needs! - Ann H., Clayton, NC.

+ My AC was miserable for years, despite being serviced by the company that installed it.

My AC was miserable for years, despite being serviced by the company that installed it. After 10 minutes with Air Velocity, the real problem was diagnosed, and during the first visit, fixed. Thrilled with Air Velocity, I'd highly recommend them. - Debbie K., Raleigh, NC

Ut bibendum tellus ac tortor mollis elementum. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas. Nullam egestas quam id purus dignissim porta. Cras augue quam, suscipit at aliquam tempor, molestie nec dolor.

+ I would like to thank Bill and his great crew for not only cleaning and servicing my HVAC system but...

I would like to thank Bill and his great crew for not only cleaning and servicing my HVAC system but cleaning my entire dryer venting ductwork. I have peace of mind knowing the dryer duct is free of lint and debris. Bill takes care of HVAC and duct issues like he would at his own home. - Paula C., Raleigh, NC

+ At the suggestion of my son, I called Bill to check our heat pump which wasn't working...

At the suggestion of my son, I called Bill to check our heat pump which wasn't working. We opted to have a new heat pump installed rather than a new compressor. Bill and his assistants did an excellent job. They were professional, courteous and cleaned up everything when the work was completed. They did excellent job installing the new unit. Bill "goes the extra mile. - Ruth C., Raleigh, NC

+ Bill has been awesome in serving our rental home for us every time we've needed him...

Bill has been awesome in serving our rental home for us every time we've needed him. He has been on time, done great work, and been incredibly flexible with his billing. We've told many people about him, we'll use him at our primary residence if the need arises, and we hope you do too. Thank you Air Velocity! - Adam B., Clayton, NC

+ Bill and his guys could not have been more prompt, thorough, professional, honest or competent...

Bill and his guys could not have been more prompt, thorough, professional, honest or competent! They responded immediately to a mid-winter lack of heat in our home! Great service at an amazing price. I am telling all my friends about Bill and Air Velocity. - Jiles and Serena M. / Garner, NC

+ As a home and business owner, we have used Air Velocity for all of our locations...

As a home and business owner, we have used Air Velocity for all of our locations. They have been prompt, courteous, and extremely helpful. Bill stands behind his work and those who work for him. I use Air Velocity to repair and maintain all of my equipment. I have recommended them to family, friends and neighbors and will continue to do so. Thanks!! Doris J. / Raleigh, NC

+ I could not have had a better experience with Air Velocity! I had no air conditioning...

I could not have had a better experience with Air Velocity! I had no air conditioning during our August "horrible heatwave." Rep came out within a couple of hours and immediately found the problem. Within a half an hour, my unit was cooling again! Very reasonable cost, and I quickly felt sure I was dealing with an honest company. Thank you! I'll be telling my friends and neighbors! - Pam C. / Raleigh, NC

+ Bill called me back shortly after I called him on a Friday afternoon and said he would be out shortly...

Bill called me back shortly after I called him on a Friday afternoon and said he would be out shortly. I was very impressed with his service he showed up just like he said and my service was working within and hour and a half. I would highly recommend him to anyone very honest and upfront with me. - Richard H. / Clayton, NC

+ From first using Bill on a chilly Christmas Day(!) he has easily been our first and only choice...

From first using Bill on a chilly Christmas Day(!) he has easily been our first and only choice for our heat and air. He is reliable, honest and trustworthy. We have recommended him several times and will certainly do so again in the future. - Rhonda and Matthew B. / Raleigh, NC

+ Thank you so much for your kindness and help. We have not had any problems so far...

Thank you so much for your kindness and help. We have not had any problems so far. Thanks to you we don't worry about the heat pump breaking down. - Ed and Maura S. / Raleigh, NC

+ Very professional, honest, and knowledgeable. Would recommend to anyone...

Very professional, honest, and knowledgeable. Would recommend to anyone. - Kim and John S. / Wendell, NC

+ I have used AV twice in the last 2 years for service to our rental home...

I have used AV twice in the last 2 years for service to our rental home. They came out very quickly and repaired the issues quickly and efficiently. Their charges were very reasonable and I never had the thought in the back of my mind "are they over charging me?" Bill was honest, upfront and trustworthy. Would recommend to anyone. - Krista B. / Clayton, NC

+ Bill came highly recommended when I bought my house. Since I don't know much about heat pumps...

Bill came highly recommended when I bought my house. Since I don't know much about heat pumps, naturally, I have a lot of questions. Bill came to my house to inspect and service my system on the very first, hot and humid day of the start of the summer season, at the end of a very long day for him. Bill is very knowledgeable and very professional. But most of all, he is very honest. After spending more than 2 hours servicing my system and answering my questions, he was visibly very tire. Yet he continued to answer my questions patiently. I am glad that I was able to get someone like Bill. I am sure you will agree with me once you've met Bill. - WAI C. / Fuquay-Varina, NC

+ I was quite impressed with the promptness, professionalism, and the overall service...

I was quite impressed with the promptness, professionalism, and the overall service. Bill was very thorough and informed me of things that were required that I was totally unaware of (at no extra cost). I was also very much impressed with the cleanup. I was expecting a mess when the job was finished but I was pleasantly surprised. I definitely would recommend Air Velocity to any family, friends or acquaintances. I definitely will call on them again for any future needs. - Harold E. / Raleigh, NC

+ Bill was friendly, professional and very knowledgeable. He answered all my questions...

Bill was friendly, professional and very knowledgeable. He answered all my questions in regards to my heating and cooling systems. He performed a thorough inspection. Excellent service. I have recommended Air Velocity to my friends and neighbors. - Mario S. / Clayton, NC

+ If what you want is quality work and great customer service, then Bill and Air Velocity...

If what you want is quality work and great customer service, then Bill and Air Velocity is your guy! Bill takes the time to do everything right and educates his customers on what they need to do to maintain a long life on their HVAC unit. He pointed out something to me that I hadn't noticed that will save me money in energy bills down the road. Bill is my last HVAC man! - Brad H. / Raleigh, NC

+ Great service from Air Velocity. Bill was friendly, professional, and honest...

Great service from Air Velocity. Bill was friendly, professional, and honest. I appreciated the time he spent educating me on our system both in terms of the current problems and ways to avoid future problems. I will continue to use the yearly maintenance service and will definitely recommend Air Velocity to our friends. - Katie C. / Clayton, NC

+ Air Velocity is professional, knowledgeable, and courteous. Bill goes above and beyond...

Air Velocity is professional, knowledgeable, and courteous. Bill goes above and beyond - even showing up at my house on a Sunday for an emergency service call. - Brad C. / Raleigh, NC

+ This was the first time I used Air Velocity. Wow! What a pleasent experience...

This was the first time I used Air Velocity. Wow! What a pleasent experience. Bill returned my call promptly and was very accommodating to my schedule. It rained earlier in the day and footprints were left on my porch. It wasn't nearly enough to be concerned with but Bill INSISTED that he rinse it off. He even had his own hose! I would highly recommend Air Velocity. Thanks Bill! - Mark J. / Clayton, NC

+ Great to work with, very informative and best of all honest. He even came on the day I called...

Great to work with, very informative and best of all honest. He even came on the day I called. WOW! I have had dealings with other Heating & Air companies, but I have found the one that I will call from now on. Will recommend Air Velocity to all my friends. - Delores G. / Clayton, NC

+ I have recommended him to everyone that needs heat and air systems. He comes on time...

I have recommended him to everyone that needs heat and air systems. He comes on time and tells you just what needs to be done, not necessary to replace the whole system right now. He did a wonderful job for me, it is in my attic and wraps around the ceiling so I still have storage in the area. - Brent R. / Raleigh, NC

+ They were extremely helpful and because it was so cold worked me into their schedule on the day I called...

They were extremely helpful and because it was so cold worked me into their schedule on the day I called. He was prompt and able to give me a call when he was coming so I didn't have to take additional time from work to sit at my house and wait. He was professional and knowledgeable and fixed my problem quickly. He is even giving me other ideas to be more efficient and cost effective. I was delighted with this company. - Debbie H. / Raleigh, NC

+ Bill was very educational in his approach to fixing our problem. We had several contractors...

Bill was very educational in his approach to fixing our problem. We had several contractors come out to provide us with a solution, but Bill's knowledge of our extensive problem(due to water damage) was very informative and professional in his approach. The biggest selling feature for us was Bill's honesty. Bill gave us only what we needed and solved our problem right away. I would highly recommend Air Velocity for any other work that may need to be done in the future. - Patrick B. / Holly Springs, NC

Please use the link above to add your review and to rate us! We appreciate your business and ask that you contact us if you were not 100% satisfied with your experience!